Accounts Management walks you through finding every web account your organization owns or rents, securing each one, deciding who gets access, and writing it all down so nothing depends on one person's memory.
No coding required. Includes the Web Account Inventory Workbook and three ready-to-use templates.
The website password is on a sticky note. The sticky note is from Gary. Gary left two years ago, and the recovery email goes to his old inbox.
Aw, man.
Here is the turn: every account your organization depends on can be found, verified, secured, and documented, and there is an order to do it in that keeps the job manageable. This course is that order.
OK, man.
Somewhere in your organization's accounts, there is a login nobody remembers creating and an admin permission nobody remembers granting. Accounts Management is the course that puts your organization's web accounts, and everyone who can reach them, on paper.
Accounts Management (Definition): The systematic process of identifying, securing, documenting, and controlling access to all organizational web accounts, including establishing user roles, permissions, and audit procedures.
You will start by building a complete inventory: every domain, hosting account, email platform, social profile, and subscription your organization owns or rents, including the shadow accounts nobody logs, like the free trial that quietly converted to a paid plan. From there, the course draws the distinction that trips up most inherited web stacks. Access is who can log in. Ownership is whose name, recovery email, and payment card the account is actually registered under. They are rarely the same, and the gap between them is where organizations lose control of their own websites.
You will then move every credential out of the shared spreadsheet and into a proper password manager, set up access control so each employee, vendor, and contractor gets only what their role requires, and build the one-page succession file that lets someone else run your accounts if you cannot.
None of this requires learning to code. It requires the instinct every good web manager develops: know what you have, know who can touch it, and write it down before you need to remember it under pressure.
The Inheritor. You were handed the website when someone left, along with a password list of unknown age and accuracy.
The Founder. You opened every account yourself, many on a personal email address, and the business has outgrown that arrangement.
The Nonprofit Volunteer. Board seats and volunteers turn over every year; the logins stay behind with whoever set them up.
The Career-Changer. You are stepping into a web or operations role and want the security fundamentals in place from your first week.
If you have ever been asked "who has the login for that?" and not known the answer, this course was built for you.
A complete Web Account Inventory covering domains, hosting, email, social profiles, and subscriptions, shadow accounts included
Verified ownership on every account: the organization's name, an organization-controlled recovery email, and the right payment card
Two-factor authentication (2FA) on the accounts that matter, with backup codes stored where the organization controls them, not on one person's phone
A written access record showing who can reach each account, at what level, and why
An offboarding procedure for revoking access the day someone leaves
Every credential moved out of spreadsheets and sticky notes and into a password manager with shared collections
A one-page "Hit by a Bus" succession file, with a quarterly review date already on the calendar
Five milestones of video lessons with on-screen guides
Web Account Inventory Workbook (spreadsheet)
Access Control Policy Template
"Hit by a Bus" One-Pager succession template
Password Manager Vendor Quick Reference
A plain-language glossary of every term the course uses
A 10-question course quiz; score 70 percent or higher to earn your Accounts Management certificate
This course turns Chapter 2 of Strategic Web Management, "The Web Account Inventory (Do This First)," into guided, step-by-step work. The book explains why the inventory comes first; the course sits beside you while you build it.
Get the BookDo I need technical experience?
No. If you can log in to an account and use a spreadsheet, you have the skills this course requires. Every technical term is defined in plain language the first time it appears.
My organization only has a few accounts. Is this worth it?
Most organizations that say they have "a few" accounts find two or three times that many during the discovery hunt in Milestone 1. Small organizations are also the ones most likely to have every login tied to a single person, which is exactly the risk this course removes.
Which password manager do I need to buy?
None before you start. The course compares Bitwarden, 1Password, and Passbolt so you can choose the one that fits your budget and team, and Bitwarden's free tier is enough to complete the course.
Will I share my passwords with Web Managers?
Never. Your inventory and credentials stay in your own files and your own password manager. The course teaches the process; the data stays with your organization.
How do I earn the certificate?
Complete the five milestones, then pass the 10-question course quiz with a score of 70 percent or higher. Your certificate is generated and issued automatically the moment you pass.
Types of Websites: classify every web property in your inventory by what it is built to do
Strategic Web Management: the flagship course; the inventory is day one of its 90-day plan
Features of Web: document every tool and widget on your site, and who has access to it