Most websites do not fail dramatically. They decay. An update goes unapplied for a month, a backup job stops running after a platform change, a contact form breaks quietly and nobody notices until a customer mentions it in person.
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Sunday Signal #1: Your Week One Foundation
The first weekly roundup: what has run so far, the six podcast episodes now live, the one thing to do this weekend, and what is coming...
Quick Win: Write Down Your Registrar, Host, and Platform
Before you improve anything on the website, find out who holds the three pieces of it. This takes fifteen minutes, costs nothing, and...
The Book for the Person Who Got Handed the Website
Every accidental web manager remembers their version of that sentence. The office manager who inherited the site when someone left. The...
The Accidental Web Manager: Why Nobody Trained You (and Why You Can Do This)
The purpose of this post is to explain why the role lands this way, why the absence of training is structural rather than personal, and...
You're Good With Computers, Right?
Somewhere in your organization there is a login nobody remembers creating, a renewal charging a card nobody reconciles, and a website...